With a growing base of active supporters and campaigners in the UK, it is essential that everyone who contacts WaterAid receives the highest standards of service.

The Donation Handling Volunteer will work within the Supporter Services team alongside staff who are responsible for managing and providing a response handling service for all of the charity's donation income.

Primarily your will assist in managing incoming mail and sorting and batching donations from WaterAid's fundraising and campaigning activities.

You will need excellent communication skills and a high level of accuracy. As a team player, you will help to support other fundraising teams and show flexibility and adaptability to changing priorities in a diverse team.

The role offers a great insight into the workings of a charity and fundraising divisions, as well as an opportunity to attend lunchtime talks on international policy and overseas projects.

Travel expenses are paid and you will get a lunch allowance of £5 if working over 6 hours.

Download a detailed Donation handling volunteer role description ( Word 39KB) here. Send your completed application form ( Word 25KB) and CV to and/or request more information from Lucie Matthews at supporterservicesvolunteers@wateraid.org. 

End Water Poverty is a global campaign coalition of 160 NGOs and charities working to end the sanitation and water crisis. We lobby rich governments to improve their aid effectiveness by better targeting money towards countries in most need and also work to build the capacities of those developing country governments to effectively spend the aid they receive.

End Water Poverty's International Secretariat is in need of an intern to drive forward several areas of work in an exciting campaigning year. On World Water Day 2010 we are launching the World's Longest Toilet Queue to apply pressure on a key political moment falling a month later - the world's first High Level Meeting on Water and Sanitation.

We'd like the successful applicant to oversee outreach on this event to some of our members and contacts, and also take a lead on social networking for the event. Additionally, we are approaching an array of dignitaries, celebrities and personalities to act as high profile supporters for the campaign, and the Campaign Intern would take a leading role in managing their recruitment, involvement and development.

Please download the End Water Poverty Campaigns Intern role description ( Word 30KB) and send a CV and cover letter if you're interested in applying. The internship is offered on a three day a week basis and we require a commitment of at least three months.

Commitment: Either 3 days a week for 2 weeks or full-time over the course of 1 week.
Location: Vauxhall, London

This volunteer role has been created to support the growing, dynamic Direct Marketing team. Sitting within the Supporter Development and Retention team, the main purpose of this role is to help maximise WaterAid’s income from high value supporters through supporting the production of a mailing. This includes hand writing supporters’ names, compiling and enclosing 3,000 mailing packs to be sent out from the WaterAid head office.

For further details please download the Direct Marketing Volunteer role description ( DOC File 30KB)

To apply please fill in the Direct Marketing Volunteer application form ( DOC File 220KB) and return it to rebeccashore@wateraid.org.

WaterAid is involved in a wide variety of exciting fundraising events that we would love you to get involved in. Our main events include the Brighton Half Marathon (21 February), Brighton Marathon (18 April), the Virgin London Marathon (25 April), the BUPA London 10,000 (31 May) and the Mazda London Triathlon (7-8 August). We need your help to support our participants and create a huge WaterAid presence.

From marshalling to cheering, collecting donations to putting up signs and banners, we always need extra pairs of hands to ensure our events go smoothly. There is always something to do!

Please call 020 7793 2232 or email events@wateraid.org if you are interested in volunteering with us. We promise it will be a day to remember and you'll be overwhelmed by the enthusiasm and atmosphere!

WaterAid is looking for volunteer local media co-ordinators to help promote our work, generate publicity for WaterAid's local activities and to help spread the word within the local media.

You need to be organised, dynamic and resourceful, and able to get the message into the media and out to the public. The role would also include publicising national campaigns during peak times and working with local community and campaign groups to help promote their events.

If you are committed and passionate, and can communicate effectively with volunteers and local media, then why not join WaterAid's team of media volunteers?

Please note, as this is a UK-based role unfortunately we cannot accept applications from people living outside the UK.

We currently have LMCs in Devon, Gloucestershire, Leeds, Leicester, London, and Sheffield. If you would like to volunteer for your area, please get in touch! Find out more about Local Media Volunteers on our Making Waves pages.

For more information, see the volunteer assignment ( Word 217KB). If you would like to volunteer, please download the local media co-ordinatior volunteer application form ( Word 33Kb)and send it via email to pressoffice@wateraid.org. 

Are you interested in supporting WaterAid in your local community? We are looking for motivated individuals to set up local support groups. These groups will support WaterAid by organising fundraising and campaigning activities in their local area. You can be based anywhere in the UK and the time you commit will be decided by you. You can make a positive difference to both your local community and WaterAid's work. If you are interested in finding out more please contact us on 020 7793 4563.