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Yes. When you donate on the WaterAid website, you’ll see ‘https’ in the address bar. This means the pages are hosted on an application which protects data securely. When you visit the page asking for your card details, the ‘https’ padlock symbol will appear in the address bar to indicate your information is secure. We also adhere to strict data protection protocols when processing your data.

    How do I amend my Direct Debit details?

    To change your bank details, increase your donation amount or cancel a Direct Debit, please call our Supporter Hotline on 1300 858 022. 

    How do I make a donation?

    The easiest way is online here.

    You can also call our Supporter Hotline on 1300 858 022 or send us a cheque or download a donation form below:

    • Regular Giving form
    • One-off donation form

     

    What commitments do you make to your supporters?

    We couldn't do the work we do without you. That’s why we value your trust so highly and why we’re committed to the highest standards in fundraising practice. We’re a member of the Australian Charities and Not-for-profit Commission (ACNC) and the Public Fundraising Regulatory Association (PFRA). We have a demonstrated commitment to the Fundraising Institute of Australia’s Principles and Standards of Fundraising Practice. We’ve also made our own fundraising promise to you, which you can read here. >

    How can I trust that WaterAid will use my money wisely?

    WaterAid Australia places accountability at the forefront of our work and upholds the highest standards of practice. We are an active member of the Australian Council for International Development (ACFID) making us a signatory to their Code of Conduct, which prescribes to the highest standards of development practice.

    WaterAid Australia is fully accredited by the Australian Government’s Department of Foreign Affairs and Trade. This status represents the Australian Government’s confidence in our organisational effectiveness, governance and development programs.

    We adhere to the ASX Corporate Governance Principles and Recommendations and ISO31000 Risk Management Practice, and we undergo both internal audits by WaterAid International and an annual financial external audit.

    Will you keep my data safe?

    WaterAid is committed to safeguarding your privacy and keeping your personal information secure.

    For full details, see our Privacy Policy at  http://www.wateraid.org/au/privacy-policy

     

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    You can help change the story for women like Balbina

    Give monthly and help us change this.

    WaterAid/Jerry Galea
    Dirty water threatens their lives every day.

    Can you imagine having to walk for hours just to quench your children’s thirst? Balbina has to walk each day- with her new baby- to collect water for her family. Even when she was recovering from childbirth, she had no choice.    

    It doesn’t need to be this way. Join WaterAid as a monthly giver and you can change the story for women like Balbina and Natalia (pictured) who misses school to collect water.

     

    Natalia

    “My body feels very tired, on my head I have a basket and I need to carry two jerry cans. Often I feel sick but I have to go.” - Balbina

    “Every day I need to collect water in the morning…so often I don’t go to school. I miss my friends at school. I miss learning how to write, how to paint and learning to read. What I love is to study but I can’t”- Natalia

    With the support of people like you, we can bring clean water to everyone everywhere.

    Watch the video below and see the journey Balbina takes to collect water each and every day. 

    Our mission is to transform the lives of the poorest and most marginalised people by improving access to safe water, sanitation and hygiene.

    Icons WASH

    When you join us as a WaterAid supporter you

    When a community gets access to the safe water and sanitation they desperately need, their:

    • health improves, and fewer lives are lost

    • time is freed up to do other important tasks, like harvesting food, or caring for children

    • children have the chance to go to school and play

    When you join us as a WaterAid supporter you will receive:

    • A welcome pack explaining how your donation will make a difference to the lives of some of the world’s poorest people.

    • Updates on WaterAid’s work through Oasis magazine posted to you twice per year and a monthly e-news which contains report backs on communities and families reached with the help of your support. You will also receive news from the field and updates from families benefiting from your gift.

    • All donations $2 and over are 100% tax deductable.

    where money spent

    Where does your money go?

    For every $1 you donate

    Examples of administration costs include:
    • Rent and bills

    Make a donation

    Donation amount
    Select frequency
    $20 could provide 184 metres of water pipe to connect water to remote villages
    $29 could provide five children with clean water
    $38 could provide decent toilets at school for a class of children
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    Donation help

    Please call our Supporter Hotline on 1300 858 022 or send us an email at [email protected]

    Call: 1300 858 022
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    ABN: 99 700 687 141. All donations of $2 and over are tax deductible.
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