Frequently Asked Questions
Gifts made through Gifts of Water are donations to WaterAid. Gifts of Water is a symbolic giving program where the values and gifts items described are representative of our many clean water and sanitation projects the countries where we work.
The price of each gift item is an average of different water, sanitation and hygiene related costs from some of our country programs. All hardware and software components of WaterAid projects vary and fluctuate according to local market trends, location and availability. Prices vary considerably between countries and even by regions in each country. In some cases, price points were multiplied to show the amount for more than one item.
That's up to you! You have the choice to send a beautiful e-card with room for your own personal message, print a card to give to them in person, or have us mail a card to them directly. You can make your choice by viewing your shopping cart before checkout.
Once you have chosen the e-card option and entered your personal message, we will send the e-card automatically to the recipient's email address upon completion of your purchase.
Yes. You have the opportunity to write a personal message on your e-card during the secure checkout process.
No. Currently each gift receives one individual e-card. So, if you purchase two household toilets for example, you get to send two e-cards.
You can select the date that your e-card will arrive during the checkout process.
WaterAid uses an encryption to protect the transfer of personal and financial information between your browser and our servers. When using WaterAid’s registration and donation pages, a small lock or key symbol in the status bar of your browser indicates that you are connected securely. Personal information and financial transactions are stored on our secured database server. Stringent security guidelines are in place to protect this data, and its use and release. For all other questions regarding privacy and how personal information is governed and managed by WaterAid please contact us at 1-800-370-5658.
When you purchase a Gift of Water, you are making a donation to WaterAid Canada. This makes you eligible for an official receipt for income tax purposes. Once you have completed your purchase, we will issue a tax receipt in your name. It is sent to you electronically within moments of completing the purchase.
Providing your email address allows us to reduce our costs, eliminates tax-receipt errors, and ensures that you get your electronic tax receipt immediately. WaterAid respects your privacy. We will not release any donor information to outside sources under any circumstances.
Gifts of Water makes the perfect gift for all holidays – from Halloween to Chanukah to Christmas and Mother’s Day. They are also a meaningful way to celebrate special occasions, such as weddings, birthdays, and anniversaries, or to give any time. You can customize our e-cards for any occasion by writing a personal message to the recipient.
The printable card will be sent to you by email or as a PDF attachment along with your charitable tax receipt. It will be sent automatically upon completing the checkout process.