We have a unique two-tiered approach to solving the water crisis.

In the field or on The Hill

We have field offices around the world who, together with local partners, help communities access clean water, decent toilets and good hygiene.

But this is not all. To truly make an impact and speed up progress, we work with key decision-makers in all layers of government, both in Canada and internationally, to do more to provide these vital services.

Roots on the ground

We only use practical technologies and make sure the right skills exist locally so that households, communities and service providers can keep services working long into the future.

By working with local partners we’re able to deliver lasting change and empower the community. By investing locally, we know that they can continue the good work even after we’re gone.

Working together

However, the sheer scale of the challenge means that we can’t solve it alone. So we work with communities and supporters to convince governments and service providers to prioritize investment in clean water and toilets for their citizens.

Here's where you come in

And we couldn’t make all of this happen without you. The incredible generosity and commitment of all our supporters - individuals, institutions and companies - is behind everything we do.

Two young boys run splash with water from their community's tap, Timor-Leste
WaterAid/ Tariq Hawari

Delivering Services

Together, we work with the poorest and most marginalized communities to set up practical and sustainable water, sanitation and hygiene projects that meet their real needs. Hardware, such as taps and toilets, is always backed up by education about good hygiene, making sure that the health benefits of clean water and decent toilets are maximized.

A young adult wearing a COVID mask speaks into a microphone, pointing emphatically to a large poster with a picture of the female reproductive system.
WaterAid/ WaterAid Mozambique


To make change happen we influence those people with the power to act. We bring our supporters and local communities together to encourage decision-makers to make the necessary investment in water and sanitation.

Young adult stands in front of a tracking system for the water usage in her community, Bihar, India.
WaterAid/ WaterAid India


Your generosity and support is essential to transforming the lives of the world’s poorest people. There are many different ways that you can help.

A high school student washes her hands at an outdoor tap at her school, Zambia.
WaterAid/ Chileshe Chanda

Facts and Statistics

Statistics can look stark. 1 in 10 people don't have clean water close to home. 1 in 5 people don't have a decent toilet close to home.

But thanks to people like you, we've already empowered 28.5 million people with clean water.