Climate change and COVID–19 threaten our ability to bring clean water, decent toilets and good hygiene to everyone, everywhere. In 2019–20, we tackled them head on.
We have ten years left to reach everyone, everywhere by 2030. Globally, we have achieved so much in the Sustainable Development Goal period – but now face substantial risks to realising this and other Goals.
With climate change increasingly threatening gains and making progress harder, and COVID-19 causing significant disruption, what we do is more relevant and urgent than ever, and we have a vital part to play in overcoming both challenges.
To maximise our impact, we have been progressively shifting our focus to directly deliver fewer services, increasing work in two complementary areas. First, we are strengthening the systems needed for people to benefit from these essentials long into the future – such as effective utility management, equipment quality and maintenance and community involvement. And second, we are influencing governments and companies to ensure their policies and practices accelerate positive change. Scroll down to explore highlights of our push into this Decade of Action.
As the year under review came to a close, around one third of humanity was under some form of lockdown while governments attempted to contain COVID-19. We quickly responded, recognising the dynamic nature of transmission and the diverse needs of the countries where we work.
By the end of March, many of our country offices had helped to shape national emergency response plans through government-led working groups and civil society platforms. We built on existing hygiene behaviour change initiatives, quickly adapting these to amplify key COVID-19 hygiene messages through digital, social and mass media channels. And almost all our country teams had installed new handwashing stations in key locations.
Discover our reach
Last year, with our partners, we reached millions of people through our work in communities, schools and healthcare centres, and through our advocacy.
We count users of the services we provide directly in different ways, according to where we reach them:
• In or near people’s homes – population served by water, sanitation and hygiene facilities.
• Schools – school population plus staff.
• Healthcare facilities – total number of patient visits over one year plus staff.
We count people as having been reached with good hygiene through behaviour change activities when they have been exposed to those activities at least three times in a year.
We work in 34 countries across the world. Click the markers on the map below to explore just some stories from our work last year.
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Explore our partnership stories
Together with our partners, we have a bigger impact. Here are just eight examples of our partnerships with governments, businesses and civil society organisations across the world. Click on a droplet and follow the icon buttons to explore stories of our work with the UK Department for International Development (DfID); Marie Stopes International; H&M Foundation; Action Against Hunger and the Scaling Up Nutrition Movement (SUN); the Swedish International Development Cooperation Agency (Sida); the International Labour Organization (ILO), World Health Organization (WHO) and World Bank; World Wide Fund for Nature (WWF), Earthwatch and HSBC; and PepsiCo.
Our international partnerships include:
Bill and Melinda Gates Foundation
Conrad Hilton Foundation
The Helmsley Trust
HSBC Holdings Plc
Kimberly Clark corporation
One Drop Foundation
Players of People’s Postcode Lottery (UK)
Swedish Postcode Lottery
Swedish Radio Appeal Board
Who Gives a Crap
Latter Day Saints Charities
Global Environment and Technology Foundation
UK Department for International Development
Swedish International Development Agency
Japan International Co-operation Agency
The Government of Japan
Australian Department of Foreign Affairs and Trade
Global Affairs Canada
United States Agency for International Development
Finances and governance
In 2019-20, our global income was £112 million.
From 2015–16 to 2019–20 our income grew from £94 million to £112 million.
For the year 2019–20, 47% of our income came from individuals, 13% came from major donors and trusts, 15% came from corporate donors and 25% came from institutions and other sources.
61% of our spend went to programmes and policy; 26% to fundraising and communications; and 13% to central functions.
These summary accounts are based on audited accounts for each federation member. Please see each member’s annual report for details.
How we work
Discover how we change lives through our key aims
Work with us
Together we make a bigger difference to more people
Our global strategy
See our federation's approach