Could you help the legendary festival run smoothly, while inspiring others to support our vital work?
Key information
Location: Pilton, Somerset
Arrival: Monday 23 or Tuesday 24 June (depending on your role)
Departure: Monday 30 June, from 12pm
Refundable deposit: £200 for new volunteers, £60 for returning volunteers
What our Glastonbury volunteers do
Whatever role you take on, as a Glastonbury volunteer you'll need to be prepared to work hard, get stuck in, and encourage festivalgoers to support our mission: to make clean water, decent toilets and good hygiene a normal part of daily life for everyone, everywhere.
Sanitation team
Most of our Glastonbury volunteers are on the sanitation team, helping to run our Good Loos or women's urinals, or keeping toilets across the site (over 3,000 of them!) clean, as part of our legendary Loo Crew.
As a member of the Loo Crew, you'll be part of our largest and most highly-visible volunteer team – renowned at Glastonbury (and beyond!) for the vital part they play in keeping the festival running smoothly.
In a small team, you'll be responsible for:
- cleaning toilets (mostly long drops) across the festival site,
- picking up litter in and around the toilets,
- refilling hand sanitiser,
- talking to festivalgoers about WaterAid and the importance of decent toilets and good hygiene.
Important information
This role can be physically demanding, involving moving between toilet locations (in all weathers) for up to six hours at a time, while carrying cleaning equipment.
If you have any concerns about your ability to do this, please use the dedicated space on the application form to let us know.
The Good Loos are our ever-popular composting toilets, complete with plenty of space, nappy changing tables, mirrors and even a chill-out area – giving festivalgoers the opportunity to enjoy a truly unique loo break!
As part of a small team, you’ll be responsible for:
- keeping the toilets clean and tidy between uses,
- talking to festivalgoers about WaterAid’s work, especially the importance of decent toilets and good hygiene.
Important information
Volunteering in the Good Loos involves cleaning, carrying cleaning equipment, and going up and down steps.
As part of a small team, you’ll be responsible for:
- explaining how to use the urinals and answering any questions about how they work (don't worry if you haven't encountered any before – you'll have full training!),
- keeping the area clean and tidy,
- managing any queues.
The women’s urinals are very popular, so the area can get busy – providing the perfect opportunity to talk to festivalgoers about WaterAid and our work, especially the importance of decent toilets and good hygiene for women and girls around the world.
Important information
This role is only open to volunteers who identify as women or non-binary.
This role is based in one location, and involves cleaning and going up and down steps.
Water team
Our popular (and often very busy!) water bars and kiosks help keep over 200,000 festivalgoers happy and hydrated, while supporting Glastonbury's commitment to reduce single-use plastic and encourage refills.
In a small team, you'll be responsible for:
- providing tap water top-ups,
- distributing pre-ordered water bottles,
- selling water bottles and other merchandise,
- talking to festivalgoers about WaterAid and the life-changing power of clean water.
Important information
This role involves standing in a temporary water bar structure for shifts of six hours.
Additionally, some volunteers on the water team complete one shift as a Water Welcomer, a physically demanding role involving carrying a 16kg water backpack. Please use the space provided on the application form if you have any concerns about your ability to do this.
Hygiene team
You'll help keep the water flowing by making sure sinks, taps and refill points across the site are sparkling clean and working as they should be, reporting any issues and signposting festivalgoers to their nearest tap.
As part of a small team, you will:
- move around your allocated area of the site, taking responsibility for all water refill points and sinks within that area,
- ensure water points and sinks are clean and tidy,
- report any issues with the refill stations,
- make festivalgoers aware of their closest tap or refill point, acting as a font of all water knowledge!
Important information
This role can be physically demanding, involving moving around large areas (in all weathers) for up to six hours, while carrying cleaning equipment. As the site is so large, volunteers often do the equivalent of 30,000 steps per shift.
If you have any concerns about your ability to carry out this role, please use the dedicated space on the application form to let us know.
Team leaders and supervisors
Our experienced team leaders and supervisors help to ensure that everything runs smoothly.
Team leaders and supervisors are experienced volunteers who:
- ensure services are delivered to a high standard;
- ensure any issues are spotted and reported in a timely way;
- lead on signing volunteers in and out of shift with support from the HQ team;
- provide guidance and support to the team on shift, keeping the team happy and motivated;
- support volunteers to take short breaks as and when required;
- liaise with the HQ team, escalating any issues and providing feedback;
- report incidents and escalate any issues.
How we allocate roles
You won't be able to choose exactly what you do, but as part of the application process we ask you which roles you're interested in, and to highlight your relevant skills and experience. We then use this information to allocate the most suitable role to you.
If you haven't previously volunteered with us, you will most likely be offered a role on our Loo Crew.
What it's like to volunteer at Glastonbury
Your exact shift pattern and details will depend on the role you're offered, but most volunteers will complete four shifts of six hours each. The rest of the time, you're free to explore everything that Glastonbury has to offer!
You'll stay in our very own campsite, with toilets, showers, a communal marquee, tea/coffee/hot drinks, and a dedicated welfare space. Space here is tight, so we can't accommodate live-in vehicles or gazebos of any kind.
You'll receive a meal token for every shift – we'll let successful volunteers know how and where to redeem these nearer the time.