We couldn't do the work we do without you. That's why, when you support us, we make this promise to you:

  1. We use your donations in the best way possible. For every $1 you give, 80 cents are reinvested in transforming lives with clean water, decent toilets and good hygiene, 12 cents are reinvested in fundraising and 8 cents on administration.
  2. You can choose how often we contact you. Just call our Supporter Care team at (212) 683-0430 to let us know what you prefer.
  3. We use your support to help deliver lasting solutions, not short-term fixes.
  4. We share stories about the people you equip.
  5. Together, we won’t stop until clean water, decent toilets and good hygiene are a regular part of everyday life for everyone, everywhere.

We’re committed to the highest standards in fundraising practice. We're accredited by the Better Business Bureau and have been identified by Philanthropedia and Charity Navigator as the leading charity for clean, safe water and sanitation in Africa, Asia, and Central America. We also have a Platinum-level Seal of Transparency from Guidestar. 

We’re also dedicated to working openly and transparently, so you can be sure your donation will make a lasting difference.

Let us know how we’re doing. Contact us >

We’re run by a team of talented and experienced individuals, committed to making a lasting difference.

Our annual report details our achievements in the last year and the incredible difference your support is making around the world.

“When the borehole was put in we celebrated all night."

A single borehole has made a world of difference to the community of Chandaka in Malawi.

Image: WaterAid/Alexia Webster

Ready to make a difference? Just $10 a month can change someone's life.

How we monitor projects

We work with communities to empower them with long-term water services.

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