Study On Developing Business Models For Public Toilets In Dhaka And Other Major Cities Of Bangladesh

WaterAid signed a memorandum of understanding (MOU) with Dhaka City Corporations and WASA, under which 30 toilets are to be constructed in urban hubs, including bus terminals, campus areas, commercial center and tourist spots. A study was conducted to identify and propose the most viable business model to the city corporations for operation and maintenance of public toilets. The study proposes four alternative business models namely – a) Private sector-based operation; b) NGO based operation; c) Mix of NGO and private sector (50-50); and d) Existing arrangement with some modification. Out of the proposed options, the third option seems more feasible considering the current management and operational practice and experience gained from SUNRISE public toilets.