We couldn't do the work we do without you, which is why we value your trust so highly. It's also why, when you make the decision to support us, we make this promise to you:

  1. We’ll use your donations in the best way possible. For every $1 you give, $0.80 is spent enabling people to transform their lives with clean water, decent toilets and good hygiene, and $0.20 is spent on fundraising.
  2. We’ll respect your privacy. We’ll never share your details with any other organization or charity for their use.
  3. You can choose how often we contact you. Just call us at 613-230-5182 to let us know what you prefer.
  4. We’ll use your support to help deliver lasting solutions, not short-term fixes.
  5. We’ll share stories of the people you help.
  6. Together, we won’t stop until clean water, decent toilets and good hygiene are a normal part of everyday life for everyone, everywhere.

We’re committed to the highest standards in fundraising practice. We’re also dedicated to working as openly and transparently as possible, so you can be sure your donation will make a lasting difference.

Let us know how we’re doing. Contact us >

We’re run by a team of talented and experienced individuals, committed to changing normal for everyone, everywhere.

Our annual report details our achievements in the last year – and the incredible difference your support is making around the world.

“When the borehole was put in we celebrated all night."

A single borehole has made a world of difference to the community of Chandaka in Malawi.

Zione washes dishes outside her home in Malawi. WaterAid/Alexia Webster

Ready to make a difference? Just $5 a month can help change someone's life.

Get involved, your way

Join an event, fundraise with friends or find your own way to transform lives.