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If you need to speak with us regarding your monthly donation, please contact [email protected] directly.

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Office hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. EST. 

If you would like to donate by mail, please send us a cheque or money order along with this donation form. Please make your cheque or money order out to WaterAid Canada.

Tel: +1 (613) 230.5182
Toll-free: 1.800.370.5658

Email: [email protected]


Our mailing address

WaterAid Canada
321 Chapel Street
Ottawa, Ontario
K1N 7Z2

WaterAid Canada acknowledges that our office is located on the traditional, unceded territories of the Algonquin Anishnaabeg People. 

Our promise to you

We couldn't do the work we do without you, which is why we value your trust so highly.

See the promise we make to all our supporters >

Accountability & Transparency

In an effort to be transparent and accountable to our stakeholders, WaterAid Canada discloses the following information:

Privacy Policy
Complaints Policy


Directors are not compensated for activities performed in their capacity on the Board of Directors. Should a Director, or a company they have interest in, be compensated for goods or services they provide in another role, details on the purpose and amount of compensation will be provided here.

General details on employee compensation, and other information disclosed in our annual T3010 Charity Return can be found our Canada Revenue Agency page.

WaterAid Canada Charitable registration #: 119288934 RR0001