We work with local partners to help communities access clean water, decent toilets and good hygiene. And we use our experience and research to influence decision-makers to do more to provide these vital services.

We only use practical technologies and make sure the right skills exist locally so that households, communities and service providers can keep services working long into the future.

By working with local partners we’re able to deliver lasting change. By investing locally, we know that they can continue the good work even after we’re gone.

However, the sheer scale of the challenge means that WaterAid and our partners can’t solve it alone. So we work with communities and supporters to convince governments and service providers to prioritise investment in clean water and toilets for their citizens.

And we couldn’t make it happen without you. The incredible generosity and commitment of all our supporters - individuals, institutions and companies - is behind everything we do.

If you would like to know more about the strategy that underpins our approach, please visit our strategy page here.

PNG men installing a water tank WaterAid/ Tom Greenwood

Delivering services

Together, we work with the poorest and most marginalised communities to set up practical and sustainable water, sanitation and hygiene projects that meet their real needs. Hardware, such as taps and toilets, is always backed up by education about good hygiene, making sure that the health benefits of clean water and decent toilets are maximised.

Hygiene education in Timor-Leste WaterAid/Tom Greenwood


To make change happen we influence those people with the power to act. We bring our supporters and local communities together to encourage decision-makers to make the necessary investment in water and sanitation.

Fancy dress festivalgoers showing their support for WaterAid by giving small change in the stand, Bestival, England, UK, 2012. WaterAid/Emily Graham


Your generosity and support is essential to transforming the lives of the world’s poorest people. There are many different ways that you can help.