Contact us

Thank you for your interest in our work.

You may be able to find the information you’re looking for in our frequently asked questions, so please do check them. Alternatively, get in touch with us and we'll aim to respond within two working days.

Want to call us?

To speak to someone in our Supporter Care team, please call us on 020 7793 4594.

To make a donation, please call 0300 123 4341.

Please note calls to these lines are recorded for training purposes and to ensure our high standards are maintained.

To speak to a particular member of staff, please call our Reception team on 020 7793 4500 during office hours.

Want to write to us?

Our postal address is: 

6th Floor
20 Canada Square
E14 5NN

Our promise to you

We couldn't do the work we do without you, which is why we value your trust so highly.

We are registered with the Fundraising Regulator and are committed to the highest standards in fundraising practice. We aim to adhere to their Code of Fundraising Practice and to the Institute of Fundraising's Code of Fundraising.

Please contact [email protected] to report fraudulent activity.